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Frequently Asked Questions

How do I know if I have a drug/alcohol problem?

Often drug/alcohol problems must be measured by the unmanageability and problems they create in your life. Some individuals may only drink or drug once a month, but on this day, they may crash their vehicle; experience a “black out” (temporary loss of memory during the period of drinking/drug use); become violent or inappropriate with family members, friends, or other individuals; miss work due to a “hangover”; and other similar indications. There are some individuals who drink/drug daily, and even in doing so they still manage to meet the responsibilities and chores needed in daily living. Even though they are able to meet their basic daily responsibilities, there are still often negative effects of daily alcohol/drug use on the family unit, finances, emotions, health, and other areas. These individuals who seem to function despite frequent drug/alcohol use are sometimes referred to as “functioning alcoholics/drug addicts”. Unfortunately, there are always those individuals who deny they have a problem and refuse help until they have lost everything; family, job, home, and self-respect. Even more drastic, is that some individuals alcohol and drug use result in loss of life.

What should I do if I believe a family member has a problem?

Most importantly, you need to ensure your safety prior to approaching an individual that you feel may be under the influence of drugs/alcohol. Always obtain support from other family members and substance abuse professionals if there is a risk for violent or inappropriate behavior. If you feel that a family member has a drug and/or alcohol problem, you could begin by speaking honestly to the individual, expressing your concern, and allowing the individual an opportunity to share his/her feelings and opinions regarding his drug/alcohol consumption. Most often an individual is not going to be immediately open to admitting they have a problem, but sometimes talking about your concern and sharing your observations regarding the individuals drug/alcohol use may be the first step to planting a “seed” in the individuals mind regarding their drug/alcohol use. They may begin relating concerns you mentioned during your talk to behaviors and situations occurring in their life. In circumstances where the talk goes well, and the individual seems open to the possibility of their having a drug/alcohol problem, you can be prepared with offering them resources where they may obtain help, such as area 12-step meetings and treatment programs. If the talk does not go well, and it is apparent that the individual is placing himself/herself in harmful situations that may have serious and/or long-term consequences on himself/herself and/or other individuals, you may choose to obtain the support of other family members along with a substance abuse professional to perform an intervention. A substance abuse professional is trained to perform interventions, which often result with the individual willing to engage in treatment. Often, the individual is not ready to change and admit he/she has a problem, and the only thing you can do is to get support and help for yourself. There are many supports that you may engage in, such as attendance to 12-step meetings focused on providing support for family members of alcoholics/drug addicts, such as Alonon meetings. Another avenue of support is engagement in counseling/therapy sessions.

Do I need to bring medical or any other documentation to my onsite interview at Steppingstone?

Most often Steppingstone receives referrals from other area providers that are familiar with Steppingstone’s interview process and documentation requirements. If you are coming from another provider, such as SSTAR, Highpoint, Adcare, or other agency that Steppingstone collaborates with regularly, this referring agency will equip you with the proper documentation for your interview. Documentation required for the interview includes a current psychosocial assessment, and a recent TB test result. If you will be required to bring additional documentation, the referring agency or yourself will be informed of this prior to the onsite interview.

What can I expect when I enter treatment into a Steppingstone Program?

You can always expect to be treated with respect and compassion. Steppingstone employs professional staff who are qualified in addressing substance abuse disorders and associated conditions. Once admitted into a residential program, senior peers will provide you with a tour of the program facility. During the admission, the intake staff member will explain more about participation in treatment, and will supply you with all of the documentation and information you need to understand the program, its benefits, and requirements. At our residential programs, there is 24-hour staff coverage and there is always someone to assist you, including peers who have common problems and are working toward the same goals.

Does Steppingstone help me address other problems while in treatment, such as homelessness, unemployment, mental health disorders, health conditions, loss of guardianship of children, legal issues, driver’s license reinstatement, etc?

During Steppingstone’s 34 years of operations, the Agency has realized that the symptoms of substance abuse are broad-based, and individuals entering treatment often have many issues other than just substance abuse to resolve. Steppingstone has two permanent housing programs for homeless individuals looking for placement. For mental health and emotional issues the agency works collaboratively with several mental health treatment providers. Family Service Association of Greater Fall River provides mental health clinicians who come onsite to several of Steppingstone programs to offer clients mental health treatment. Additionally, Steppingstone works closely and collaboratively with a broad-base of community service providers who offer Steppingstone clients priority enrollment into their services. The Agency works closely with clients and with providers to get clients needs met and issues resolved.

Who should I contact if I have more questions?

Each of Steppingstone’s program’s has a program supervisor or director who can answer your questions or direct to a staff member or another source that can. Click on the following link to access contact information for each of Steppingstone’s ten programs:
Contact Information

What is your policy on confidentiality?

In order to prevent unauthorized disclosure of client data, Steppingstone, Inc. will adhere to established rules and procedures of confidentiality as established under the Federal and State Statutes and in compliance with 42 CFR Part II- Confidentiality of Drug and Alcohol Records and the Health Insurance Portability and Accountability Act (HIPAA). Click on the following link to access contact information for each of Steppingstone’s ten programs:
Contact Information