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Job Position

Program Supervisor

Program Supervisor

Job ID: 365
Program: Fall River Men’s Program
Location: Fall River, MA

Most Important Job Functions:

The Program Supervisor has direct overall supervisory responsibility for the Men’s Residential Program. The Program Supervisor will direct, supervise Program staff, prepare employee performance appraisals, make recommendations for hiring, promoting, terminating of assigned staff as well as recommending merit increases and resolving grievance and disciplinary problems. He/She will direct and supervise assigned personnel on case consultation of clients, provide in-service training opportunities, and conduct regularly scheduled staff meetings.

He/she will develop and monitor staff scheduling, have direct supervisory responsibility for Quality Assurance of program records, prepare reports assigned by the Executive Director as required by local, state and federal authorities, and participate in outside meetings to coordinate and benefit program services. He/she will schedule and perform pre-interviews for incoming clients into the program.

He /She will coordinate all program services and act as community liaison for the Program. He/she will perform quality assurance procedures for all services provided to ensure program meets and operates within established Federal, State, and local laws. This individual will ensure the Program operates within the established budgetary guidelines.

Duties require the ability to make decisions with high levels of concentration.


The Department of Public Health requires a current Massachusetts license as a Licensed Alcohol & Drug Counselor (LADC I) or a Master’s Degree from an accredited college or university in a human service or related field or the equivalent knowledge and experience is required.


Three years to five years of related work experience in the field and one to three years previous supervisory experience is required. A working knowledge of computers is required.



 Position requires good visual, hearing and speaking skills with or without assistive devices.
 Able to communicate information effectively to others both verbally and in writing
 Respond to emergency situations appropriately
 Light physical effort
 Manual dexterity
 Computer skills in word and excel

Steppingstone Incorporated is a United Way Agency