Job PositionIntegrated Care Facilitator
Integrated Care Facilitator
Job ID: #469B
Program: Project FAIHR
Location: New Bedford, MA
Posting Dates: September 14, 2018 through when position is filled
The Integrated Care Facilitator works as an integral part of the program team. The Integrated Care Facilitator will perform, but is not limited to, the following duties: administration of program record-keeping, conducting interviews, intakes, developing, implementing and monitoring individualized service plans, case reviews, and advocacy. This position requires home visits. When necessary perform CPR and administer Narcan. This position may require a flexible schedule including 1st and 2nd shifts. The agency has the right to change your shifts based on the needs of the organization.
The Integration Care Facilitator must perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The qualifications listed below are representative of the knowledge/skill and/or ability required.
- Bachelor’s Degree in behavioral health from an accredited college or university
- Or two years of related work experience providing services to homeless individuals and families affected by mental health and/or substance use disorders.
- Requires Narcan certification annually and CPR certification preferred every two years.
- Requires valid driver’s license due to business-related travel at least 50% of the time.
- Good working knowledge of computers and data collection.
TITLE: Integrated Care Facilitator FAIHR
REPORTS TO: Program Supervisor/Director
SHIFT: 1st, 2nd
REVISED: September 2018
Position Specific Duties:
- Perform street outreach to the most vulnerable chronically homeless persons.
- Conduct screening and intake interviews to determine consumer eligibility for services.
- Perform consumer orientation on program services and requirements.
- Conduct confidential, quality assessments that are gender and culturally responsive and trauma informed.
- Assists consumers with locating and obtaining housing while advocating with landlords.
- Develop, implement, and monitor an individualized service plan with each assigned consumer using collaborative information from all sources to develop short and long term goals.
- Possess knowledge of treatment modalities such as cognitive therapy, motivational interviewing and trauma informed techniques and Integrated Treatment in individual, group and family sessions.
- Meet, collaborate and coordinate services with probation/parole, employment and educational agencies, Department of Children and Families (DCF), human services providers, medical and primary care, clinical mental/behavioral health, and family/social support.
- Link consumers to services provided by community-based organizations such as peer support groups, legal services, nutritional counseling, HIV rapid-retesting and Hepatitis B and C testing and other sexually transmitted infections.
- Assist consumers with enrollment to obtain health insurance, Medicaid and other benefits such as SNAP, SSI/SSDI and TANF.
- Provide consumer education in finances, housing stability, behavioral and primary health, life skills and all aspects of addiction and related life domains.
- Provide crisis intervention by assessing severity of the episode, de-escalating the consumer, referring to emergency response team as needed, and developing a safety plan to assist in resolving the crisis.
- Assist with resume writing, interview skills, employment search and enrollment into employment/educational programs.
- Develop and coordinate discharge planning with consumer, family, housing, and other community providers.
- Maintain an ongoing awareness of consumer’s mental status adding services to maintain a therapeutic level of care as needs change.
- Ability to climb three flights of stairs to visit consumers in their homes.
- Ability to respond to emergency situations by placing calls to Fire, Rescue, Police, and Medical, etc.
- Complete all required paperwork including documentation in a timely manner.
- Perform program recordkeeping and filing, and organize vital documents.
- Provide telephone coverage for the assigned program and direct calls to other programs as needed.
- Participate in required supervisions, staff meetings and trainings.
- Participate and cooperate in any investigations conducted by internal and external agencies.
- Ability to use a computer including inputting information into data systems including collecting GRPA data on each enrolled consumer.
- Remain awake during your shift at all times.
- Attend all mandatory trainings and update all licenses and certifications.
- Adhere to program/project/department requirements and services.
- Follow all reporting guidelines by deadlines including the completion of a Confidential Incident Report.
The work environment requirements are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
- The work noise level is that of an average busy home.
- Ensure safety through fire drills and emergency evacuations.
- Ensure a safe workplace to reduce potential risk of violence.
- Ensure a safe and clean program addressing and communicating any facility issues.
- Observe all health and safety requirements including Tuberculosis (TB) screening.
- Abide by the Hazard Communication policy and the disposal of hazardous waste.
- Abide by the Bloodbourne Pathogens/Universal Precautions policy and procedure.
- Adhere to all emergency evacuation procedures.
The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires good vision (the ability to see) either with or without various assistive devices.
- Requires the ability to hear either with or without various assistive devices.
- Requires the ability to communicate information effectively to others both verbally and in writing.
- Some manual dexterity is required in carrying out applicable aspects of position responsibilities.
- Some manipulative ability is required in carrying out applicable aspects of position responsibilities.
- Position requires overall light physical effort.
- Frequent climbing of stairs is required in carrying out applicable aspects of position responsibilities.
- Ability to quickly move throughout the facility in carrying out applicable aspects of position responsibilities
- Ability to quickly perform emergency-type actions as needed (Police, Fire, Medical, etc.)